The App

Parachute is for independent individuals who take their security very seriously and are looking for the best their phone can do for them in an emergency

Capture Evidence

Parachute uses your phone's sensors to continuously record video, audio and location data during an emergency. Your evidence is then saved away from your phone, so it's safe even if your phone is lost, taken or destroyed

Get Help

Parachute simultaneously texts, calls and emails your emergency contacts and sends them your live video, audio and location. This lets them see exactly what's happening and react accordingly. Parachute shows you the live status of each alert that was sent out so you can see how many texts, emails and phone calls have been successfully received

Groundbreaking

Parachute is the app that brought livestreaming to emergencies when it launched in 2015. It is the winner of the TechCrunch Discrupt NY 2015 Hackathon and has been featured in the App Store, TechCrunch, Wired, CSI: Cyber, Fox and more

Design Principles

We use Parachute ourselves every single day, and so do our friends and loved ones. We put the same care into Parachute that we expect for ourselves and our families

Bulletproof

Parachute is designed to not stop recording until you explicitly end the incident or the battery runs out. Unlike your phone's camera, accidentally touching the screen while recording will not blur the focus or stop recording. Unlike Facebook, Twitter and YouTube Live, the livestream will not fail or lose data if the internet connection goes out. Instead, Parachute will catch up once the connection is back up and not a single frame of video will be lost. All your evidence is securely moved away from your phone so it's kept safe even if your phone is lost, taken or destroyed

Discreet

Parachute records video discreetly by showing a blacked out screen instead of the video preview during recording. Parachute wipes all traces of evidence from the phone after it is securely moved off the phone so that even if someone gets a hold of the phone and attempts to read its data they will find nothing and will not be able to find your past incidents

Douche-Free

Parachute does not badger you with annoying notifications, "helpful" reminders, ads and dirty tricks. We only send a maximum of 4 emails per year to let you know of major updates and you can opt out of these at any time. We make it very easy to cancel your subscription anytime with one touch. Your emergency contacts can immediately view your incident in any browser, without wasting critical time to download an app or set up an account during an emergency. If Parachute crashes during a live emergency, we give you back everything you've paid us in the past year, so we share your pain and pay a high price for our mistakes

Transparent

Parachute keeps a detailed log of the progress of each automated alert sent out, showing when a text was delivered and when a call was picked up. When an alert fails to deliver, we make that very clear. While the incident is in progress, you can hold down the eye to view a quick summary of the alerts successfully sent out so you know if there are any issues

Flexible

You can customize Parachute to fit your own needs by using the Emergency Notes to specify instructions to your emergency contacts. With the Phone Alert add-on you can customize the message your emergency contacts will hear when Parachute calls them, so they can hear your voice even if at the time of the incident you are not able to speak. We do not restrict your use of Parachute to a specific use case. You are free to use this in whatever way you see fit. Parachute has been used beyond personal safety to replace home security systems, report human rights abuse, notify of medical episodes and much more

VC-Free

Parachute does not rely on venture capital funding. Our users are our investors. We devote 100% of our time towards pleasing our users, not trying to appease investors at the expense of our users

Anatomy of a Parachute incident

Inspired by real-life events reported by our users

timeline User touches Parachute Parachute activated Text alert delivered Battery percentage sentLocal time, date, carrier information sentCamera & microphone acquisition beginsGPS acquisition beginsPhone call, text message and email alerts begin 0:00 0:01 0:05 Email alert delivered 0:06 Phone alert picked up 0:07 Phone alert completed 0:12 User enters tunnelCellular connection cuts out 2:41 First frame of video livestreamedData is wiped from phone after being uploaded Emergency contacts tap shortlinkto view the livestream directly on theirbrowser — no app download required Data cannot be sent outand is buffered on the phone 0:10 User exits tunnelCellular connection back online 2:56 Buffered data is sent out,prioritizing bandwidth for real-time dataLivestream catches up User receives phone call 4:06 User picks up phone call 4:07 iOS cuts out microphone and camera accessParachute continues to livestream location dataLivestream shows “Camera not available” User hangs up 4:11 iOS restores microphone and camera accessLivestream returns Phone is tossedfrom bridgeSscreen cracks but phone still works 12:56 Parachute continues to livestreamuntil battery runs out Battery dies 2:57:09 Parachute detects low batteryand sends “critically low battery” notice All data available for review on parachute.liveAll uploaded data has been wiped from phone

Further Reading

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