The App

Parachute is for independent individuals who take their safety very seriously and are looking for the best their phone can do for them in an emergency

Capture Evidence

Parachute uses your phone's sensors to continuously record video, audio and location data during an emergency. Your evidence is then saved away from your phone, so it’s safe even if your phone is lost, taken or destroyed

Get Help

Parachute simultaneously texts, calls and emails your emergency contacts and sends them your live video, audio and location. This lets them see exactly what’s happening and react accordingly. Parachute shows you the live status of each alert that was sent out so you can see how many texts, emails and phone calls have been successfully received

Groundbreaking

Parachute is the app that brought livestreaming to personal safety when it launched in 2015. It is the winner of the TechCrunch Disrupt NY 2015 Hackathon and has been featured in the App Store, TechCrunch, Wired, CSI: Cyber, CNBC, Fox and more

Design Principles

We use Parachute ourselves every single day, and so do our friends and loved ones. We put the same care into Parachute that we expect for ourselves and our families

Bulletproof

Parachute is designed to not stop recording until you explicitly end the incident or the battery runs out. Unlike your phone’s camera, accidentally touching the screen while recording will not blur the focus or stop recording. Unlike Facebook, Twitter and YouTube Live, the livestream will not fail or lose data if the internet connection goes out. Instead, Parachute will catch up once the connection is back up and not a single frame of video will be lost. All your evidence is securely moved away from your phone so it’s kept safe even if your phone is lost, taken or destroyed. Read “How Parachute Protects You If Someone Grabs Your Phone”

Discreet

Parachute records video discreetly by showing a blacked out screen instead of the video preview during recording. Parachute wipes all traces of evidence from the phone after it is securely moved off the phone so that even if someone gets a hold of the phone and attempts to read its data they will find nothing and will not be able to find your past incidents

Douche-Free

Parachute does not badger you with annoying notifications, “helpful” reminders, ads and dirty tricks. We only send a maximum of 4 emails per year to let you know of major updates and you can opt out of these at any time. We make it very easy to cancel your membership anytime with one touch. Your emergency contacts can immediately view your incident in any browser, without wasting critical time to download an app or set up an account during an emergency. If Parachute crashes during a live emergency, we give you back everything you've paid us in the past year, so we share your pain and pay a high price for our mistakes

Private & Tracker-Free

Forensic analysis reveals that Parachute is the only one of the top 20 safety apps that does not send customer information to data collection companies. We have championed privacy since day one. Read our plain-language privacy policy

Transparent

Parachute keeps a detailed log of the progress of each automated alert sent out, showing when a text was delivered and when a call was picked up. When an alert fails to deliver, we make that very clear. While the incident is in progress, you can hold down the eye to view a quick summary of the alerts successfully sent out so you know if there are any issues

Flexible

You can customize Parachute to fit your own needs by using the Emergency Notes to specify instructions to your emergency contacts. With the Phone Alert add-on you can customize the message your emergency contacts will hear when Parachute calls them, so they can hear your voice even if at the time of the incident you are not able to speak. We do not restrict your use of Parachute to a specific use case. You are free to use this in whatever way you see fit. Parachute is being used all around the world in a very diverse set of use cases

Independent & VC-Free

Parachute does not rely on venture capital funding. Our members are our investors. We devote 100% of our time towards pleasing our members, not trying to appease investors at the expense of our members

Anatomy of a Parachute incident

Inspired by real-life events reported by our members

timeline User touches Parachute Parachute activated Text alert delivered Battery percentage sentLocal time, date, carrier information sentCamera & microphone acquisition beginsGPS acquisition beginsPhone call, text message and email alerts begin 0:00 0:01 0:05 Email alert delivered 0:06 Phone alert picked up 0:07 Phone alert completed 0:12 User enters tunnelCellular connection cuts out 2:41 First frame of video livestreamedData is wiped from phone after being uploaded Emergency contacts tap shortlinkto view the livestream directly on theirbrowser — no app download required Data cannot be sent outand is buffered on the phone 0:10 User exits tunnelCellular connection back online 2:56 Buffered data is sent out,prioritizing bandwidth for real-time dataLivestream catches up User receives phone call 4:06 User picks up phone call 4:07 iOS cuts out microphone and camera accessParachute continues to livestream location dataLivestream shows “Camera not available” User hangs up 4:11 iOS restores microphone and camera accessLivestream returns Phone is tossedfrom bridgeScreen cracks but phone still works 12:56 Parachute continues to livestreamuntil battery runs out Battery dies 2:57:09 Parachute detects low batteryand sends “critically low battery” notice All data available for review on parachute.liveAll uploaded data has been wiped from phone

Comparison

Parachute does more and therefore costs more than any other option out there

comparison-chart live video price live audio live location phone call alerts text alerts email alerts live alert status 911 recovers fromdisconnects ? ? ? ? ? button activation accidental toucheswon’t screw up video can view withoutdownloading app censorship-free discreet recording independent & VC-free Noonlight Missouri Apple SOS California Companion Michigan New York City Facebook LiveTwitter LiveYouTube Live California tracker-free cookie-free does not disclose datawithout court order wipes evidencefrom phone free on crash lifetime evidencestorage multi-camera video daily safety checkups superlock free free $$ free records evidence $$$$

Praise

Parachute has more than 4900 5-star reviews across the world, with a worldwide average of 4.8/5.0, making it one of the most loved apps on the App Store

“Works really well! Maybe TOO well!”

US App Store · View

“This app delivers! This emergency app is the real thing. It's simple to set up and it's thorough”

US App Store · View

“Amazing app. I’ve spent several hours trying to find an app which can live stream audio/video to a secure server to ensure that nothing can prevent the audio/video evidence from disappearing. Finally, here is the solution”

UK App Store · View

“A traveller’s best companion. When out and around in some developing countries around the world, Parachute gives me a quiet confidence that any issues I encounter can be handled because I am collecting real live data and preserving it. My family sure appreciate it too. Well done guys”

Australia App Store · View

“Wow! It just keeps getting better!”

Spain App Store · View

“Thanks for being with me on all those runs when I was trying to become a better cross-country runner out on those city trails”

US App Store · View

“Peace of mind for a father whose kids are out and about”

US App Store · View

“Amazing and useful. After update 4.0, I can say that I love this app”

Brazil App Store · View

“Best panic button, always works and that’s the most important thing”

Poland App Store · View

“So good. Quick and simple app to use”

Australia App Store · View

Parachute Membership

The best way to experience the most powerful safety app in the world. $9.99 USD per month, available worldwide

Unlimited Everything

Your Parachute membership includes unlimited devices, unlimited alerts, unlimited emergency contacts, unlimited streaming and lifetime evidence storage for as long as your membership is active

Personal Concierge

We will assign you to your personal, New York-based human concierge, who will help you set up Parachute to best suit your emergency needs, and typically replies in less than 1 hour

Priority Access

Priority access to new and experimental features, priority consideration for feature requests, and priority access to Parachute for Organizations

One-On-One

Schedule a one-on-one video call with a senior engineer to get expert advice, secret tips & tricks, request future features and give feedback

Free On Crash

We believe in our product so much that we will give you back everything you’ve paid us in the past year if Parachute crashes during your emergency

Free Week

We start you off with an all-inclusive 1-week free trial, so you can try out Parachute and see if it’s right for you. Cancel any time, and you won’t be charged

Cancel Anytime

Parachute is commitment-free, so you can cancel your membership any time by tapping the “Manage Membership” button in the app or through your iTunes Subscriptions page

Parachute Lite & Parachute Micro

The most affordable way to experience the most powerful safety app in the world. Starting at just $2.99 USD per year

Designed for Light Use

Up to 3 incidents per month for Parachute Lite or 3 incidents per year for Parachute Micro, with up to 10 emergency alerts per incident. Incidents expire after 3 months

Free On Crash

We believe in our product so much that we will give you back everything you’ve paid us in the past year if Parachute crashes during your emergency

Free Week

We start you off with an all-inclusive 1-week free trial, so you can try out Parachute and see if it’s right for you. Cancel any time, and you won’t be charged

Cancel Anytime

Parachute is commitment-free, so you can cancel your membership any time by tapping the “Manage Membership” button in the app or through your iTunes Subscriptions page

Compare Memberships

Find the membership that best fits your emergency needs

FAMILYMEMBERS INCIDENTS INCIDENTSEXPIRE EMERGENCYALERTS PERSONALCONCIERGE PRIORITYACCESS up to 6 unlimited unlimited unlimited 10 10 never never 3 mo 3 mo unlimited 3/mo 3/yr PRICE $14.99/mo $9.99/mo $2.99/mo $2.99/yr

Further Reading

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